Summary

Experienced Sales Engineer with a robust background in implementing IoT and AI-based solutions for large enterprise and state government clients.

Proven expertise in managing pre-sales operations and collaborating with cross-functional teams to deliver customized smart solutions.

Skilled in technical writing, project management, and consulting on emerging technologies. Proficient in network architecture, troubleshooting, and systems integration, with a focus on Smart City, AI/IoT, and cloud/edge computing.

Education

Western Governors University

• Bachelor of Science: Network Operations – Security

• Master of Science: Information Technology Management

• Hanwha Certified Professional (Valid February 2027)

• Axis Certified Professional (Valid October 2026)

• CWNP - IoT Solutions Admin (Valid September 2026)

• CCDA - Design (Valid June 2022)

• CCNA - Security (Valid October 2022)

• CCNA - R&S (Valid October 2022)

• CompTIA Security+ (Valid January 2022)

• CompTIA A+ (Valid January 2022)

• CompTIA Linux+

• CompTIA Cloud Essentials

• Axelos ITIL Foundations

• CompTIA Project+ (Valid January 2022)

• LPIC-1 Linux Administrator (Valid June 2023)

• CIW- Site Development Associate

Business: Technical Writing (proposals, statements of work), sales operations, CRM (Microsoft Dynamics, Salesforce, Project management, RFP/RFI Response, RCA’s, Sales Order Agreements

Consulting: Solution Selling and design for IoT and AI products, enterprise and state level deployments

Networking: Architecture, troubleshooting, Cisco, Juniper, Ciena, TCP/IP Protocols

Emerging Tech: Smart City, IoT, AIoT, cloud/edge computing, Video Analytics, Smart Buildings

Technical: HTML, CSS, JavaScript, Python, SQL, Systems Integration, Field Engineering, Video Analytics, Viso, MS Office and Power Platform

National Sales Engineer, Comcast Smart Solutions, Philadelphia, PA. June 2022 - Present

• Spearhead IoT and AI-based custom solutions for enterprise and government clients, managing pre-sales operations for nationwide complex projects involving multiple stakeholders

• Sales activation: Presented to entire Comcast sales force on new product offerings

• Provide solutions design and led integration efforts for various IoT product types including EVCharging, Video Analytics, Smart Lighting, and other relevant solutions across large-scaledeployment

• Innovated internal processes including outlining scope of work, creating network diagrams and relevant bill of materials, and streamlining sales proposal processes.

• Optimized CRM systems and enhanced client management strategies to produce efficient, accurate processes within the team

• Developed critical documents utilized for sales process to ensure accurate, relevant, and timely delivery of custom smart solutions

• Collaborate with cross-functional teams including Marketing, Sales, Operations, and Legal toensure designs of effective solutions and collaboration on RFP/RFI responses

• Delivered sales presentations to communicate current solution offerings and highlight custom product solutions for Enterprise Clients

Sr. Network Analyst, Dollar Bank, Pittsburg, PA. August 2021 - June 2022

• Managed network operations for over 100 branch locations, overseeing updates and reconfigurations post-acquisition

• Led Cleveland HQ relocation and branch expansion projects ensuring seamless network transitions and limited impact to operations

• Troubleshooted network outages, validated scheduled network maintenance implementations, and facilitated major SIP trunk upgrades

Network Engineer 1, Comcast, Mount Laurel, NJ Jan 2020- Sept 2021

• Independently troubleshooted and resolved enterprise-level networking issues, supporting critical infrastructure for major carriers. Configured and maintained core routers and switches, conducted root cause analyses, and managed network outages.

XOC – HFC Tech 2, Comcast, Newark DE Nov 2018 – Jan 2020

• Monitored all residential Xfinity equipment on the east coast. Resolved complex HFC network issues coordinating with upper management to quickly resolve outages and fiber events.

Service Technician 3, Comcast, Sewell, NJ Aug 2016-Nov 2018

• Independently installed and troubleshooted RF issues, cable TV, modems/router

Network Technician, API Systems, Morris Plains, NJ September 2014-2017

• Lead IT and networking deployments across the northeast, including projects at high-profile locations like the Verizon flagship store in Philadelphia and the 2015 US Open